FAQ

What is in each box?

What is in each box?

Well that would be telling now wouldn't it!? We want to surprise and delight you every month so we keep our themes top secret.

What we can promise you is that every month is different and that your Date Night will be filled with all the luxury items you need for fun and romance with your loved one.

Why do you ask if I drink alcohol?

Why do you ask if I drink alcohol?

Some of our boxes contain alcohol. If you do not wish to receive alcohol then we will provide an alcohol free version of the Date Night for that month.

What does the price include?

What does the price include?

The price includes everything you need for your Date Night, VAT and delivery.

When will I receive my Date Night?

When will I receive my Date Night?

All our boxes are posted in the first week of the month. Keep an eye out on social media for our monthly competitions, as often they are related to the Date Night theme for that month.

Can I buy as a gift?

Can I buy as a gift?

Date Night is the perfect gift for many occasions such as weddings, anniversaries and the all important Valentine's Day. You can buy 1, 2 or 3 months upfront with the option of either receiving an e-gift card, or you can upgrade to a Luxe Gift Card Package for just £10. This gift card is presented in our signature Date Night packaging and includes handmade New Forest Chocolates.

Does my subscription automatically renew?

Does my subscription automatically renew?

Yes – the day you sign up you will pay for that first month. After that we will automatically take payment on the 10th of every month.

How do I cancel?

How do I cancel?

Oh no we will be sorry to see you go! However we have made cancelling super easy. All you need to do is simply sign in to your account and you will find an option to cancel your subscription. Remember you can re-subscribe any time. Any problems please contact us at hello@getdatenight.co.uk

If I cancel can I resubscribe at a later date?

If I cancel can I resubscribe at a later date?

Yes, simply log back into your account and you will see the option to resubscribe.

What happens if my card payment fails?

What happens if my card payment fails?

Will we inform you if your payment fails and you can update your card details if necessary. If we do not hear from you we will re-attempt to take payment. If we are unable to take payment by the 27th of the month, then your Date Night subscription will be cancelled.

What happens if my box doesn’t arrive?

What happens if my box doesn’t arrive?

Sometimes things take a few days longer so all we ask is that you give the postman an extra day or two just in case. Failing that please let us know so we can look into it for you.